St. Ann’s Warehouse has a small staff with great ambitions, and we rely on assistance from a team of talented, dedicated volunteers and interns.
St. Ann’s Warehouse fills a vital niche on New York City’s cultural landscape as an artistic home for the American avant-garde, international companies of distinction, and highly talented emerging artists ready to work on a grand scale. Over 36 years, St. Ann’s has evolved into a world-class artistic home where artists come to make work in an open, flexible space that can be reconfigured specifically to meet their needs. By virtue of the many partnerships and huge talent St. Ann’s has nurtured, outstanding artists, companies and productions have been introduced on American soil, where they have had major impact on the field here and abroad. St. Ann’s is completing a new theater in the heart of Brooklyn Bridge Park, which opens this October with a spectacular line-up of acclaimed international productions. The incoming House Manager will be joining the organization at a time of pivotal growth and opportunity.
The House Manager at St. Ann’s Warehouse is responsible for the smooth operation of the house before, during, and after all performances and selected events in St. Ann’s Warehouse. This full time position requires a highly motivated individual who will develop protocols for front- of- house operations on a show by show basis while coordinating with Box Office, Production, Facilities and our visiting companies.
Additionally, the House Manager will oversee the vital connection between our organization and its’ part-time staff of ushers, security guards and maintenance crew. The House Manager must be detail oriented with solid computer, organizational and superior people skills.
Duties and Responsibilities:
· Oversee lobby, house and other theater areas prior to, during and immediately following performances.
· Manage and train our staff of paid ushers. Assign usher duties (ticket tearing, program distribution, program stuffing, etc.). Deal with any staff issues that arise.
· Act as Fire Safety Director for the theater.
· Be responsible for any merchandise sales for all events (inventory, tallying sales, financial reconciliation and management of the merch bank).
· Build a front of house and security schedule for each production/event as well as coordinate maintenance schedule with Facilities Manager. Maintain and update staffing schedule on a daily basis.
· Assist in resolving audience issues and complaints. Provide and process paperwork on any accidents or incidents.
· Work with Box Office and Stage Manager to coordinate opening and closing the house, handing over the house, late seating/re seating, and any special needs of the visiting company.
· Sign off on bi-weekly usher timesheets for the designated Finance Department personnel Prepare paperwork for all newly hired ushers.
· Prepare and distribute House Manager reports to artistic, administrative and production and visiting company staff as indicated, including a detailed ticket stub count summary for each performance.
· Understand and follow New York City Fire Department procedures, including passing Fire Safety Director certification (Z-50). Also responsible for keeping track of usher Fire Guard Certification documents. Perform daily Fire Guard inspection. Conduct regular monthly fire alarm drills with Front of House staff.
· Coordinate audience evacuation in the event of an emergency. Contact medical personnel in the event of a medical emergency.
· Appropriately communicate any building and facilities issues to the Production Manager, Facilities Manager, and Box Office as needed.
· Occasional assistance in the box office may be required. The House Manager may be required to answer phones and sell tickets, etc.
· At least 5 years experience in Front of House, Stage Management or Box Office related positions.
· Excellent communication and interpersonal skills. Ability to provide professional customer service in a fast paced environment.
· Demonstrated leadership skills and the ability to self direct.
· Solid computer and organizational skills.
· Possession or willingness to obtain a Fire Safety Director Certificate of Fitness Z50. CPR training and Fireguard Certification a plus.
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The Director of Finance is a team player, responsible to the Executive Director, Artistic Director/President and Board of Directors for the management of all financial aspects of the institution, stewarding the implementation of the annual budget, and oversight of communications and systems necessary for the smooth running of the institution and its artistic vision. This pivotal position ranges from bookkeeping, payroll, HR, banking and insurance, to IT and utilities, to budget management and reporting. Reporting to the Executive Director, the Director of Finance interacts regularly with the Artistic Director and is a critical member of the senior staff team, which includes the General Manager, Production Manager, Development team (Director of External Affairs, Director of Individual Giving) and Marketing Director. The Director of Finance supervises the Finance/Administrative Assistant.
Duties and Responsibilities:
· All bookkeeping including A/R, checks, journal entries, payroll and HR for employees, taxes, bank reconciliations, credit card statement reconciliation and annual audit, creating and providing regular reports to the Board, Executive Director (ED) and Artistic Director (AD);
· Supervising Finance/Admin Asst in A/R and deposits;
· Creating and coordinating the annual Budget with ED, AD, tracking for all departments in collaboration with GM, Production Manager (PM), Development and Marketing Directors;
· Managing Cash flow for multiple savings and checking accounts as well as credit card accounts;
· Working with GM and PM to reconcile production budgets and schedule payments;
· Supporting the ED to monitor cash flow for the Capital Campaign and reconciling Capital Project expenses with Project Management Team;
· Working with outside Auditors to prepare the annual audit and Form 990, consulting with Audit Committee and Treasurer to ensure compliance with laws and best practices;
· Financial reporting to the Board, with ED, AD and Treasurer; includes quarterly operating budgets and balance sheets, annual budget, audits and 990’s; scheduling and organizing Board meetings and materials with ED;
· Supplying budgets and financial information to program and development teams for grants, planning and reports;
· Managing and assuring compliance of all insurance policies including property & liability, D & O, workers compensation, crime insurance, short term disability, policies for offsite events; health benefits, 403-B plan, employee policies and programs;
· Reconciling box office income with GM, Finance/Admin Asst and Box Office Manager.
· Reconciling and reporting on contributed income, concessions and outside rentals;
· Coordinating office management, IT, office and theatrical equipment purchases and repairs with PM, GM and Facilities Manager;
· Working with the SAW Investment Committee to schedule regular meetings and carry out the policies of the committee for SAW’s Operating Reserve, Capital Reserve, Cary Trust Funds, as well as Working Capital.
· Supporting the ED and AD to insure the smooth implementation of the institution’s artistic vision, mission, and programs; care and welfare of its Board, staff, artists and audiences; protection and upkeep of St. Ann’s new building and environs.
· Five or more years of leadership experience working in financial management for a non-profit mid-sized organization in an arts related field. Ability to manage a $5 million and growing annual budget;
· Strong accounting and management skills;
· Excellent communication and negotiating skills;
· Knowledge of IT, including Peachtree Accounting, OvationTix or comparable box office software, MS Office, Apple Products
· Flexibility and ability to make decisions and respond quickly to change;
· Time management skills and an ability to work efficiently and effectively on your own and as part of a team
Competitive salary is commensurate with experience and includes excellent benefits.
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At this time, we do not anticipate needing volunteer ushers for the remainder of the 2014-15 season.
Interns who work with the Production Management staff will receive hands-on experience in carpentry, rigging, lighting and sound engineering, with a focus on execution and design. Interns also have the opportunity to work as members of the production crew and house staff. Hours will vary with the production schedule.
Interns are needed to assist St. Ann’s busy office with producing and promoting international and multi-disciplinary presentations. Administrative interns will work closely with marketing and development staff and assist with general office work as needed. Duties will be focused primarily on marketing, distribution, and database maintenance using Raiser’s Edge, a leading non-profit development software. Computer proficiency is a must. Interns may also assist with audience services and gala opening night events.
Interns assist in the promotion of St. Ann’s Warehouse events and performances. Duties include production and distribution of promotional materials, mailing list and website maintenance. Computer proficiency is a must.
Like all not-for-profit organizations, St. Ann’s Warehouse is dependent upon financial support from a wide variety of foundations, corporations and individuals. Intern duties include research, grant-writing, special events, and donor database maintenance. Applicants should have excellent writing skills and be computer proficient.