FAQ’S fOR MONSOON WEDDING THE MUSICAL

Monsoon Wedding  runs from May 6 – June 25, 2023.  Buy Tickets>>


(Click a question to jump to its answer.)

    1. What time should I arrive?
    2. Is there late seating?
    3. What is the running time?
    4. How do I get to St. Ann’s Warehouse?
    5. Is there a bar and coat check available? 
    6. Will there be merchandise to purchase? 
    7. What is the minimum age requirement to attend? Are there any trigger warnings?
    8. What are your Health & Safety guidelines?
    9. What is the seating arrangement?
    10. Accessibility
    11. Can I exchange my tickets? I cannot make it to the performance.
    12. Is there a waitlist or rush tickets?
    13. Where are my tickets?
    14. Is the show extending or being transferred?
    15. I still have some questions. Who do I contact?
    16. Terms & Conditions / Notice of Film & Photography / Privacy Policy

1. What time should I arrive? 

The lobby and box office will open one hour before the performance time. We encourage you to arrive early to receive the full experience of Mira Nair’s Monsoon Wedding The Musical.

The DUMBO neighborhood currently has ongoing construction and street closures, we are likely to have high volumes of traffic and limited street parking in the area. We highly encourage you to plan to arrive one hour before the performance time. There are many nearby restaurants and bars that you can visit prior to the show.

 

2. Is there late seating?

Late seating is at the sole discretion of House Management and is not guaranteed.
If late seating is permitted, our staff will do their best to seat you at an appropriate seat and time during the performance to minimize disruption to other patrons and the performers. Original seat locations are not guaranteed past the curtain time. Therefore, please allow extra time for travel to the theater.

There is no re-entry if you exit during the performance.

 

3. What is the running time?

2 hours 30 minutes, including one 20 minute intermission.

 

4. How do I get to St. Ann’s Warehouse?

We recommend using Google Maps to 45 Water Street, Brooklyn, NY 11201. You will enter through the North Lobby across from Brooklyn Bridge Park (facing the East River).

Nearby Subway: F to York St. | A/C to High St. | 2/3 to Clark St – All stations are about 10-15 walk to/from St. Ann’s Warehouse. Please visit mta.info for up-to-date information on service status.

Visit our Directions page for more information.

Click here for more information on car parking in DUMBO. Due to ongoing construction in the area, there is a high volume of traffic and limited street parking. If you are driving, we highly recommend adding extra time to your travel.

 

5. Is there a bar and coat check available? 

Bar Jolie is open! Drinks and small bites are available for purchase pre-show and during intermission. Click here to view our curated menu by neighborhood café Dawn’s ‘til Dusk.

Only drinks are allowed in the theater, food is restricted from the seating area and only allowed in the lobby. Food and drinks from outside are not permitted inside.

There is no coat check. Please avoid bringing large bags/backpacks/luggage.

 

6. Will there be merchandise to purchase? 

Yes! Merchandise will be available for purchase at the bar. You can preview our merch items here.

 

7. What is the minimum age requirement to attend? Are there any trigger warnings? 

Due to mature content, MONSOON WEDDING THE MUSICAL is recommended for ages 12+. Children under the age of 4 are not permitted entry.

This production contains the use of haze, fog, and incense.

 

8. What are your Health & Safety guidelines?

Face Masks are strongly recommended for the audience and staff at St. Ann’s Warehouse. If you or someone in your party is feeling unwell, please stay home and call (718) 254-8779 or email email hidden; JavaScript is required to discuss ticket return or exchange options up to 24 hours before the date of your performance. Please review our full Health & Safety Policies here.

 

9. What is the seating arrangement? 

The stage is set up in a thrust format where the seating is on three sides: Left, Center, and Right sides of the stage. Seats are on risers where each row is about 1-2 steps up. The first row is about the same level as the stage. All seats available for purchase provide a full view of the stage unless otherwise noted. 

St. Ann’s Warehouse is a dynamic performing space and employs a variety of new and unusual seating arrangements. St. Ann’s Warehouse reserves the right to adjust the seating arrangement as necessary at any time.

 

10. Accessibility

St. Ann’s Warehouse is accessible to those who use wheelchairs and individuals with limited mobility. However, DUMBO is a beautiful historic neighborhood, and many streets and sidewalks contain cobblestones and trolly tracks. If you are taking a car service, be sure the drop off is at 45 Water Street, corner of New Dock Street (almost directly under the Brooklyn Bridge). 

The entrance is through the Max Family Garden, on the west side of the building. 

All performances of MONSOON WEDDING THE MUSICAL offer accessible seating to those who use wheelchairs or have limited mobility. Accessible seats are available to purchase online in the front row (row A). You may also order accessible seats by contacting the Box Office at 718-254-8779 or email hidden; JavaScript is required.

Assistive Listening Devices (ALDs) are available at the Box Office on loan with a valid photo ID.

 

11. Can I exchange my tickets? I cannot make it to the performance.

Contact the box office. Tickets may be exchanged to another performance of Monsoon Wedding, subject to availability. Exchanges are subject to a $4 per-ticket fee and payment for the difference in ticket prices. Exchange fees are waived for Members of St. Ann’s Warehouse. 

If your tickets are unable to be exchanged or you cannot attend a performance, please consider donating your ticket(s) back to St. Ann’s Warehouse for a tax-deductible contribution.

Tickets are non-refundable.

 

12. Is there a waitlist or rush tickets? 

A limited number of Mobile Rush tickets will be made available to most performances on the TodayTix app. Mobile Rush tickets go on sale at 9:00 AM Eastern Time on the day of the performance and cost $30 (including fees).

A Cancellation Standby List may be taken in person on the day of a sold out performance, beginning one hour prior to showtime. Standby tickets are subject to availability and not guaranteed. $30 exact cash only. Contact the box office for more information.

 

13. Where are my tickets?

With your purchase, you should have received an order confirmation email. If you opted to receive e-tickets, you will receive a separate email with your pdf ticket(s) attached. If you opted to pick up your tickets at will-call, your tickets will be at the box office beginning one hour before the show time. E-tickets will be redistributed 12-48 hours prior to the performance time with updated QR codes.

You may find your order confirmation by logging into your account here

If you have not created an account or this is your first time logging in, go through the forgot password process with the email you used to order your tickets. You may also contact the box office and request an order confirmation or e-tickets be resent to you.

Tickets to Monsoon Wedding  at St Ann’s Warehouse can be purchased directly via the St. Ann’s Warehouse website or box office, or via TodayTix.com. Be wary of ticket sales from other sources/websites. Fraudulent or unauthorized duplication of a ticket may prevent admission for holders of such tickets.

 

14. Is the show extending or being transferred?

MONSOON WEDDING  is scheduled to begin May 6 and has extended through June 25, 2023. 

 

15. I still have some questions. Who do I contact?

You can reach the box office by calling 718-254-8779 or email email hidden; JavaScript is required

The Box Office phone line is available between 12pm – 5pm, Monday through Friday, and 2 hours before performance times on evenings and weekends. You may also visit the box office in-person beginning one hour before each performance time (please note, we stop advance sales for future performances during this period).

 



Ticket Policy:
Tickets that are held at will-call will be available for pick-up beginning 30-60 minutes before showtime. E-tickets with QR code are resent to ticketholders 24-48 hours prior to the show time. All sales are final. Please check curtain time. Late seating is at the sole discretion of House Management and is not guaranteed. Seat locations are not guaranteed past curtain time. The barcode allows one entry per scan. Unauthorized duplication or sale of a ticket may prevent admittance for all holders of the ticket barcode. Photography and recording are not allowed. If the performance is cancelled or rescheduled, St. Ann’s Warehouse will provide the ticket purchaser the right to attend a rescheduled performance of the same event or to exchange such ticket for a ticket comparable in price and location to another, similar event within 12 months of the original performance.

Notice of Filming and Photography:
By entering this theater, you grant St. Ann’s Warehouse the right to film and photograph you and record your voice and use your likeness in any and all media, in perpetuity, throughout the universe, for any purpose whatsoever in connection with this theater and our productions. All photography, filming and recording will be done in reliance on this consent and release.

Privacy Policy:
St. Ann’s Warehouse secures the personal information you provide in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number or personal data) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

 


 

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