Job Opportunities - St. Ann's Warehouse

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St. Ann’s Warehouse fills a vital niche on New York City’s cultural landscape as an artistic home for the American avant-garde, international companies of distinction, and highly talented emerging artists ready to work on a grand scale. Over 36 years, St. Ann’s has evolved into a world-class presenter where artists come to make work in an open, flexible space that can be reconfigured to meet their needs. By virtue of the many partnerships and huge talent St. Ann’s has nurtured, outstanding artists and productions have been introduced on American soil, where they have had major impact on the field here and abroad. In October 2015, we opened our permanent home in a former Tobacco Warehouse in Brooklyn Bridge Park. The new St. Ann’s Warehouse is a 25,000 square foot site within an historic brick shell, housing two flexible performance spaces: The 10,000 sq ft Joseph S. and Diane H. Steinberg Theater and a 1,000 sq ft Studio for smaller scale productions, rehearsals and community gatherings. The complex also holds an open-air public garden (The Max Family Garden), administrative offices, and a welcoming lobby.

Director of Marketing

St. Ann’s Warehouse, the award-winning presenter of international and American avant-garde theater and live music, seeks a full-time, highly motivated individual to become an integral part of a small staff with great ambitions. The Director of Marketing works as a key senior staff team member with the Artistic Director, General Manager, Directors of Development, External Affairs and Box Office management as well as an external graphic designers and publicist, to oversee all programming and institutional marketing. Responsible for reaching earned income goals, the Director of Marketing promotes and strategically reinforces the unifying of St. Ann’s image, its mission and programs in pursuit and retention of new and diverse audiences, press, members, and donors. Experience with dynamic pricing and with multiple media outlets are crucial to meeting these goals. Institutional marketing and reinforcing the organization’s profile are more important than ever as St. Ann’s celebrates its 40th Anniversary Season.

Duties include:
• Strategizing, creating, managing, and executing targeted marketing campaigns for all programs and events and ongoing institutional marketing;
• Supervising and managing Marketing Associate, St. Ann’s contracted graphic design, digital ad and PR consultants, as well as marketing and PR teams of partner organizations;
• Creating and tracking marketing budgets and schedules;
• Setting ticket prices for all shows prior to the start of the season. Re-evaluating and implementing dynamic pricing throughout the year a must;
• Working closely with Artistic Director and senior staff team to assess risk on potential projects;
• Analyzing and reporting past and present sales figures, statistics, and patterns, and overseeing ticket inventory; reporting such analyses at Board meetings;
• Writing or overseeing copy for printed pieces, advertisements, and highly personalized letter e-mail blasts; coordinating Artistic Director and other team member participation and approvals, as well as partner organizations, to meet deadlines;
• Coordinating and project managing the design, printing, and mailing/distribution strategy of brochures, postcards, posters, and advertisements;
• Working closely with Artistic Director and graphic designers on design and copy development;
• Coordinating ad placement and media buys with various advertisers as well as developing and maintaining professional relationships with media outlet representatives;
• Maintaining, managing, and updating the organization’s website with graphic designers and Marketing Associate;
• Working with Marketing Associate, Artistic Associate, Development staff, and Box Office personnel on customer relations, including overseeing St. Ann’s Membership program acquisition and renewal campaigns;
• Working with General Management and Development staff on cultivating corporate sponsorships and cultivating innovative cross-promotion opportunities;
• Leading the migration and launch of a new ticketing and email marketing system

Qualifications include:
• 3-4 years training and experience in Marketing and related work;
• Excellent organizational, administrative and computer skills;
• Strong oral and written communications skills, including experience in producing publications and copy editing;
• A good sense of humor;
• Experience and track record of selling tickets;
• Graphic design experience a plus;
• Knowledge of New York and national arts and cultural community;
• Ability to work independently and as part of both an artistic and institutional team;
• Ability to manage several tasks simultaneously and to meet multiple deadlines;
• Knowledge of Google Suite, MS Word and Excel required, knowledge of Raisers Edge database, OvationTix ticketing system a big plus;
• Background in Photoshop, and InDesign preferred

Start date: Immediately. Competitive salary is commensurate with experience and includes excellent benefits. Please e-mail cover letter, resume, three references with contact information, and salary requirements to email hidden; JavaScript is required. Incomplete applications will not be considered. No phone calls, please.

St. Ann’s Warehouse is an Equal Opportunity Employer.

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ASSOCIATE GENERAL MANAGER

Job Description

St. Ann’s Warehouse, the award-winning presenter of international and American avant-garde theater and live music, seeks a full-time, highly motivated individual to become an integral part of a small staff with great ambitions. The Associate General Manager is a vital member of the programming and producing team, who works closely with the Artistic Director, General Manager and Director of Production & Operations to support the productions and artistic mission of the organization by facilitating communications between policies/programming and implementation. Generally, the AGM is responsible for administering the organization’s master calendar; organizing all internal communications about the schedule; creating and administering budgets and contracts; managing a space rental program; overseeing operations of SAW’s concessionaire, and supporting the Company Manager and artists’ services. The AGM reports directly to the General Manager.

Responsibilities include but are not limited to the following. The Associate General Manager will:

Communications & Scheduling

Manage and facilitate the communication between SAW and visiting companies/artists, community stakeholders (including Brooklyn Bridge Park), Rental clients and vendors;
Manage the Master Calendar for all St. Ann’s spaces related to performances, rehearsals, load-in/out, pre-show and post-show events, readings, screenings, tours, maintenance, rentals, etc.;
Ensure Master Calendar accurately registers events of the past, present, and future;
Gather schedules from different departments (Production, Development, Facilities) to feed into Master Calendar as well as an applicable Brooklyn Bridge Park or City-wide events affecting the neighborhood;
Generate and disburse event and production schedules to Staff regularly;
Work with GM and Director of Production to field and schedule space usage;

Contracts & Budgets

Work closely with the Artistic Director and General Manager to administer and fulfill contracts and programming budgets;
Gather information to accurately build seasonal program budgets;
Track/maintain programming budget expenses, flagging potential overages;
Requisition payments to fulfill contractual obligations;
Gather information needed to fulfill artist and company contracts (appropriate tax forms, bank details, tax ID, insurance)
Track status of contracts once they have gone out; and assist in updates/revisions as needed and follow up on outstanding items;
Coordinate pay schedules for company fees/reimbursements and oversee the collection of backup documentation to support company fee payments as needed;
Ensure compliance for any rights/royalties SAW may owe to artists/companies including ASCAP, BMI, etc.
Have working knowledge of applicable union rules and policies and/or where to find them and the ability to ensure compliance of union agreements.

Rental Program

Manage and coordinate the rental program which includes both corporate and community event rentals;
Liaise with Brooklyn Bridge Park to fulfill studio permits;
Assess rates and needs of groups; interface with Production and Facilities on budgeting and staffing requirements;
Respond in a timely manner to rental inquiries via phone and email, ascertain and meet with prospective rental clients to view spaces (consulting with GM and AD);
Create and execute license agreements and budgets for all rental engagements in collaboration with General Manager;
Serve as the primary liaison for rental clients and maintain rental client services throughout the process. Coordinate and attend meetings with the renter and necessary staff;
Generate pre-event rental reports and distribute to appropriate staff;
Supervise and coordinate with Production overall operations on the day of the event;
Work with General Manager and Artistic Director to develop and implement new marketing and outreach strategies to attract rentals, develop and maintain ongoing client relationships;
Generate reports outlining space usage.

Concessions

Act as liaison with SAW Concessionaire on menu, schedule, and operations in collaboration with AD and GM.

Administer contract and maintain relationship to ensure operations and services are functioning at the highest standard for SAW’s customers and patrons;
- Communicate and oversee Concession staff scheduling for all performance/events and rentals;
- Work with Artistic and Production team to develop future ideas for after-hour events and public access;

Education & Outreach

Work with Director of External Affairs to schedule and support education and outreach programs created to supplement SAW presentations/productions
Oversee scheduling of events with Director of External Affairs and integrate into SAW Master Calendar;
Determine and facilitate production requirements in association with the production team;
Assist Director of External Affairs with communication to outside stakeholders (schools, community groups, teachers, visiting companies) to fulfill the education/outreach activities

Requirements

At least 5 years’ experience in General Management, touring, and/or production management and an interest in supporting the work of artists;
Working knowledge of Actors’ Equity contracts;
Demonstrated ability to engage with and support artists, vendors, and rentals with professionalism and confidentiality in a fast-paced environment;
Excellent communication, organizational and interpersonal skills with the ability to manage several projects simultaneously and multi-task effectively;
Highly organized and detail oriented;
Strong collaboration skills and ability to work independently;
Proficient in Excel and Microsoft Office;
A clean and valid driver’s license

A competitive salary commensurate with experience and includes excellent benefits. Please e-mail cover letter, resume, three references with contact information and salary expectations to email hidden; JavaScript is required with “ASSOCIATE GENERAL MANAGER” in the subject line. No phone calls, please. St. Ann’s Warehouse is an Equal Opportunity Employer.

Ushers

The Front-of-House staff ensures that all of our guests receive the highest level of customer service at all performances and events at St. Ann’s Warehouse. We are seeking a friendly and outgoing personality to assist St. Ann’s with its day to day operations during performances.

Description:

Greeting and directing guests, and monitoring lobby traffic.
Assisting with taking tickets and seating.
Relaying information about St. Ann’s, upcoming shows, and building policies to guests in a clear and friendly way.
Set-up and break-down of stanchions, seat labels, programs, etc.
Lifting and carrying boxes, tables, chairs as needed per event.
Ability to stand for extended periods of time.
Using a two-way radio.
Working closely with House Manager to troubleshoot all guest issues.
Providing support to House Manager with special projects as needed.

Requirements:

High School Diploma or equivalent.
Proof of eligibility to work in the United States.

This position requires availability on nights and weekends, as well as some holidays as needed.

First-Aid and Fireguard (F-03)certification highly preferred. Knowledge of SquareUp a plus.

To Apply: Please e-mail cover letter, resume, and 3 references to: email hidden; JavaScript is requiredPlease, no phone calls.

St. Ann’s Warehouse is an Equal Opportunity Employer. Resumes will be accepted until the position is filled.