How do I buy tickets?
Tickets are available for purchase online or by calling the box office at 718-254-8779.
What is your ticket reselling policy?
Tickets purchased through St. Ann’s Warehouse’s official sales channels—including our website, box office, and authorized ticketing partners—are guaranteed to be valid for admission. To protect our patrons and prevent fraudulent activity, St. Ann’s Warehouse reserves the right to review and verify any ticket order that appears suspicious or potentially fraudulent. If an order is flagged for verification, we will contact the purchaser using the information provided at the time of purchase and request additional confirmation before tickets are released or honored.
If we do not hear back from the purchaser within three (3) business days, the order may be canceled to protect both the patron and St. Ann’s Warehouse from potential fraudulent activity. St. Ann’s Warehouse further reserves the right to cancel ticket orders, refuse service, or take other appropriate action if it determines, in its sole discretion, that tickets have been obtained through fraud, misrepresentation, or unauthorized automated purchasing methods.
Do you offer student discounts?
Special ticket offers vary. Please call the box office at 718-254-8779 or visit the show page for more information. To find out more information about our $30 Under 30 program, visit the Membership page.
Can I bring my child to a performance?
Children under age five are not admitted unless explicitly noted.
Who do I contact if I lost something at the theater?
Please call the box office at 718-254-8779 to report or inquire about a missing item.
How do I get on your e-mail list?
To receive regular updates on performances and more, complete the “Join our mailing list” form at the bottom of this page.
Who do I contact if I have questions about the show?
Please contact email hidden; JavaScript is required with any questions or for additional information about our productions.
Can you explain your ticket fees?
We apply a $4 fee for all tickets, which goes toward paying for our ticketing system. This fee is charged regardless of payment type or transaction location.
Where is DUMBO?
One of the city’s most enchanting neighborhoods, DUMBO (Down Under the Manhattan Bridge Overpass) is a vibrant community on the Brooklyn Bridge waterfront. To plan your visit, go to our Directions guide or learn more about the neighborhood with DUMBO Concierge, created by our friends at the DUMBO BID.
Is there parking in DUMBO?
On-street parking is an option, and there are several garages in the area.
Are there any places to eat in DUMBO?
There are many restaurants and bars offering a variety of fare in a broad price range.
Our staff is committed to providing the best service to all of our patrons. If you have any questions, please contact the box office or email email hidden; JavaScript is required to let us know about your access requirements.
All performances are accessible to those who use wheelchairs and individuals with limited mobility.
Assistive Listening Devices (ALDs) are available at the box office on loan with a valid photo ID.
How long have you been at the Tobacco Warehouse?
We left our first home in the National Landmark Church of St. Ann and the Holy Trinity on Montague Street in Brooklyn Heights in August 2000. A former spice milling factory was donated by Two Trees Management through the generosity of David, Jane, and Jed Walentas, and St. Ann’s Warehouse opened its doors in DUMBO in October 2001 at 38 Water Street.
Since then, we have been a lynchpin in establishing DUMBO as a vital cultural destination. We moved to 29 Jay Street in the fall of 2012, and finally moved into our new permanent home, the Tobacco Warehouse at 45 Water Street in Brooklyn Bridge Park, in the fall of 2015.
Are you related to Saint Ann’s School or St. Ann’s Church?
St. Ann’s Church was our former home on Montague Street in Brooklyn Heights from 1980-2000. We have never been related to Saint Ann’s School in an official way, although the school uses the church as its auditorium, and in the past, we have programmed together.
Can I volunteer as an usher?
No, our house staff no longer uses volunteer ushers. Visit Work with Us for a list of available opportunities.
Can I rent St. Ann’s Warehouse for a private event or presentation?
Our expansive and flexible warehouse space is ideal for film shoots, community meetings, design expositions, gala dinners, and more. Weddings, anniversaries, and other personal events are not permitted. For rental information, tech specs and theater set-ups, please email email hidden; JavaScript is required.
May I submit a proposal for consideration by the St. Ann’s Warehouse artistic staff?
St. Ann’s Warehouse has a small staff. We are unable to respond to unsolicited materials and accept no responsibility for their return.
How do I make a donation to St. Ann’s Warehouse?
We value your financial support, and there are many ways to give. For more information, visit our Support Us page. Direct inquiries can be sent to email hidden; JavaScript is required or 718-834-8794 x 114.
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